Shipping policy

Last Updated: October 6, 2026

At Pawmora, we work to process and ship orders as efficiently as possible.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or U.S. federal holidays may begin processing on the next business day.

Estimated Delivery

Estimated delivery times depend on the shipping method, destination, product availability, and carrier.

Typical delivery may take approximately 3–8 business days after shipment, unless another delivery estimate is provided at checkout.

Delivery estimates are not guaranteed because carrier delays, weather, holidays, customs, or other circumstances may affect delivery.

Tracking

When tracking information is available, it may be provided by email or through your order information.

Tracking information may take some time to update after an order leaves our fulfillment facility.

Shipping Address

Customers are responsible for providing an accurate and complete shipping address.

If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply before the order can be reshipped.

Delayed Shipments

If we learn that an order cannot be shipped within the timeframe originally promised, we will provide appropriate notice and applicable options in accordance with U.S. law.

Under the FTC's Mail, Internet, or Telephone Order Merchandise Rule, sellers generally must have a reasonable basis for advertised shipping times and must provide appropriate cancellation/refund options when they cannot meet the promised shipping timeframe. Federal Trade Commission